0 Henneman, Elizabeth A. Cardin, Suzette 2002 Critical Care Nurse 22 6 12-19 12/2002 care delivery The needs of family members of critically ill patients are well established: the need for information, the need for reassurance and support, and the need to be near the patient. Despite a wealth of evidence supporting these basic needs, many critical care units continue to struggle with implementing or maintaining family-centered critical care. Family-centered care moves beyond a theoretical recognition of the centrality of patients’ family members in healthcare. A family-focused unit views a patient’s family as the unit to be cared for and organizes care delivery around the patient’s family, as opposed to the more traditional patient-centered model. http://ccn.aacnjournals.org/cgi/content/full/22/6/12